I loved my experience! I was informed about my vehicle problems and kept up to date with the progress involved in getting it back on the road! I'm very satisfied!- Lashandia Martin. 2/6/2019- Fine Christian family run business. Trusting them with my cars for over 20 years. I even drive across town for an oil change!- Sami Parker. 2/6/2019
- they have done a super job working on my stuff , Scott and his staff are very well trained.- Randall Fritts. 1/9/2019
- Very friendly ppl. You can tell they care about getting all your car needs met! I highly recommend coming here for any automotive problems! 🙂- melanie jones. 0/29/2019
- I would like to say that Scott with Alert transmission is very honest and his employees do a excellent job. I would highly recommend them to anyone looking for any kind of service to their vehicle. My transmission had failed so I took my vehicle in on recommendation from someone. They took my transmission out and diagnosed everything for me and Scott even went as far as staying after close one day all mind you as he was grieving the loss of his mother to bring me in and show me exactly what was wrong as well as some other problems I had with my vehicle that were potential hazards to the safety of my family. Scott laid everything out to me as far as what I needed to go ahead and do while they had it in to keep from having to pay more labor if I brought it back because of a failure down the road. They were very timely and courteous with me and my vehicle. My transmission is working so smoothly and I have no doubt that it will last a long time. Also they ya e you come back two weeks after you pick up your car to raise it up and double check everything and make sure there aren’t any leaks or inappropriate happenings. Thank you Scott and all of your hardworking employees for everything and can’t wait to have you guys fix my other stuff in the near future- Josh Bailey. 0/27/2019
- Been using alert for the last 10 years. rear end repair and engine overhaul also transmission repairs on three cars and just routine maintenance. Always Honest Estimates on costs and when repairs will be completed. always happy with service.- Victor Moore. 0/15/2019
- Great service .Great family.- Jeremiah Wood. 0/12/2019
- Wonderful Family ran business. Been in operation many years...Thank you for your service to the community!- Jenny Boggs. 0/11/2019
This is a family oriented business. It was established in 1963 and has had a history of always being fair and honest with the customers.- David Wood. 0/11/2019- Alert Transmission goes the extra mile in fixing your vehicle. I have had them do work on both our pickup and car.- Dale Chapman. 0/10/2019
- I have had my car serviced here for many years. Thankful for all the work they have put into making my vehicle last for many more years!- Crystalin Sue. 0/10/2019
- Great service- Sonny Vincent. 3/14/2018
- We have done business with Scott through several tranny rebuilds on various vehicles and he is my first call in that area. We just had them do our rebuild on our dodge 3500 and I know I can believe what they say.- Kathy Belcher. 1/8/2018
- Rebuilt my transmission in 2 days.- Chris Maldonado. 0/6/2018
- They do great repair work honest- Albert Johnson. 11/6/2017
- only place I can find in the north Knoxville area that we'll even attempt to do work on my Saab. Really friendly staff too.- nathan Johnson. 10/7/2017
- This is the only trustworthy transmission repair shop that I know of.- greg sippel. 3/9/2017
- Trustworthy. Stand behind their work.- Pam Lewis. 3/6/2017
- Great people. I love out of town so I had a bunch of stress and he let me keep my car there for a whole month. I had to give him a hug lol Great Christian guy and great work with a warranty. I hope I don't have to come back again soon, but I'll be going here.- Clint White. 2/4/2017
- Great work but so expensive.- Shaylon Guinn. 0/26/2017
- We have know the folks at Alert Transmission for many years and they are good people. No how hard you try, there is always someone who did not get the service they thought they should and most likely never will. Kudos to the Alert Family.- Debbie Wood. 3/30/2015
- I am a college student and I had a few problems with my Toyoda Camry. My car had issues starting and they fixed it. It was the alternator being old so they replaced it for me at an affordable price. I also had an accident later on, was not serious but the front right side was crushed. They pulled it back to looking "almost" as if it did before the accident, and fixed up the parts that were damaged inside. They also helped me get new parts and pointed me to get a new paint job to make it look like it was never damaged. Was not that bad of a price for me working at a grocery store!- Joshua Anderson. 3/30/2015
- I brought my 2003 Toyota to be worked and they fixed exactly and only what needed to be worked on, and I no longer have those problems. Vehicle works fine by their good work, if only I could learn not to keep messing up my car. I would recommend them for a good job.- Toxic Conundrum. 3/30/2015
- I think they did a pretty good job on my Ford Taurus. My front right brake caliber was busted up and they not only fixed it but replaced BOTH of my front calibers, put on new brakes, and did a rotation for under $200 dollars. I haven't had a problem with my brakes since. Thanks guys!- Michael Anderson. 3/30/2015
- it was great i have an 06 hummer h2 sut that the dealership was going to charge me $6,000 dollars to repair and i got it repaired for $2,800 dollars with an 12/12 warranty and 4 years on the converter nation wided, that great!!!- Scott Brown. 3/27/2015
- Just had some major engine work done by Alert Transmission. My car was leaking about 5 quarts of oil a week. I must say the people there are very informative and definitely know what they are doing. Scott, the man at the front desk, is very kind and easy to talk to too, he has a great personality which I find lacking from several other Auto Shops around town. He kept me updated on car's progress throughout the repair, and was always available if I had to talk to him or ask a question. The mechanics were very nice and had no problem showing what the issues were and explaining what has happened to my engine and what they were going to do. One of my favorite things about them is their pricing, I've gotten a few quotes from other auto shops in town which were suppose to be 'good' in their pricing, yet any other place was well over $1000 dollars for what I paid at Alert Transmission. With Scott's genius, he not only made it a great price for me, he also got me lifetime warranties on all the parts he could. It's amazing how great the service is and how affordable they made it. I've been to them in past and I plan to stay with them long into the future. I highly recommend their work and not only will I stand by it, they do too. They probably have one the best guarantee around town and some the best people working their. My car is now running better than when I bought it and thanks to them it will be running for another few decades.- Stephen Baker. 1/11/2013
46 Reviews